About/What is Omassist?
What is Omassist?
Omassist is referral-first software for 1099 caregiver referral businesses. It coordinates care requests and referrals, matches independent caregivers to clients with AI, confirms and documents visits, and handles client billing and caregiver payouts - all while preserving contractor independence.
The short answer
Omassist is software built specifically for 1099 caregiver referral businesses: operations that refer independent contractor caregivers to clients rather than employing caregivers directly. It was built from inside the industry, for the way referral businesses actually run, not adapted from software designed for staffing agencies.
In practice, that means one platform for the entire referral workflow: care requests come in, OmaMatch surfaces the strongest caregiver matches, visits are confirmed and documented as they happen, client invoices are generated from confirmed visit records, and caregiver payouts flow through Stripe Connected Accounts with a clear audit trail.
In Florida, these businesses are licensed as nurse registries. Similar referral-model businesses operate in many other states, and Omassist recognizes multi-state compliance differences across the independent contractor model.
What Omassist does
OmaMatch
AI caregiver referral matching that evaluates 20+ factors to surface the strongest caregiver matches for each care request. Your office always makes the final call.
Care requests and referrals
Every care request tracked in one place, from first contact through referral, with Quick Match invitations and a clear assignment history.
Automated visit reminders
SMS reminders sent at 24 hours, 2 hours, and 30 minutes before each visit, so caregivers show up and clients feel cared for.
Visit confirmation and documentation
GPS check-ins and client-confirmed visit records in the real-time Visit Hub, producing audit-friendly documentation (including AHCA audit readiness in Florida).
Caregiver payouts
An integrated payout workflow via Stripe Connected Accounts, calculated from confirmed visit records with a clean audit trail.
Client billing
Client invoices generated from confirmed visit data, including the documentation needed to support long-term care insurance claims.
Client and caregiver portal
A self-service portal where clients view their care plan and caregivers manage their schedule, reducing inbound calls to your office.
OmaClaw AI assistant
An AI assistant that flags issues proactively and surfaces operational insights from the information flowing through your business.
What Omassist is not
Omassist is not generic agency software built for W-2 employee staffing. Referral businesses refer independent contractors; they do not employ, supervise, or direct caregivers. Omassist's workflows, terminology, and records are all designed around that distinction, so the paper trail your software produces matches the business model you are licensed to operate.
It is also not a spreadsheet replacement that stops at record-keeping. Payments and compliance context are built in: billing, payouts, credentialing visibility, and audit-friendly documentation all run on the same confirmed visit data.
How Omassist is different
- Referral-first workflows that preserve the contractor model and support audit readiness.
- Referral-based caregiver matching with a clear assignment history.
- Integrated caregiver payouts via Stripe Connected Accounts.
Common questions about Omassist
Omassist is referral-first software built for 1099 caregiver referral businesses. It helps owners and administrators coordinate care requests and referrals, match independent caregivers to clients with OmaMatch AI, confirm and document visits for audit readiness, and run client billing and caregiver payouts through Stripe Connected Accounts. It was built from inside the industry for the independent contractor referral model, not adapted from software designed for staffing agencies.
Omassist is built for owners and administrators of 1099 caregiver referral businesses: operations that refer independent contractor caregivers to clients rather than employing caregivers directly. In Florida these businesses are licensed as nurse registries; similar referral-model businesses operate in many other states. If your business refers independent caregivers and needs records that reflect that model, Omassist was built for you.
No. Most home care software was designed for agencies that employ caregivers. Omassist is different by design: it supports referral coordination, visit confirmation, and contractor payouts while caregivers remain fully independent. The workflows, terminology, and records all reflect the referral model.
No, and that is intentional. Referral businesses refer independent contractors; they do not employ, supervise, or direct caregivers. Omassist coordinates referrals and visit confirmations, records what clients and caregivers report, and keeps a clear assignment history, all without direction-of-labor workflows.
OmaMatch is Omassist's AI caregiver referral matching engine. It evaluates 20+ factors, including skills, credentials, availability, distance, preferences, and history, to surface the strongest caregiver matches for each care request in seconds. Your office reviews the matches and makes the final referral decision.
Omassist includes an integrated caregiver payout workflow built on Stripe Connected Accounts. Payout amounts are calculated from client-confirmed visit records, and disbursements flow to each caregiver's connected account with a clear audit trail. Caregivers can view their own billing information through the self-service portal.
Omassist offers four plans: Starter at $0, Essentials at $100 per month, Professional at $200 per month, and Enterprise starting at $400 per month. Plans differ in payment features and messaging and faxing allowances, with full transparency on how each component works. Full details are on the pricing page.
No. Omassist supports 1099 caregiver referral businesses across many states and recognizes multi-state compliance differences. In Florida, where these businesses are licensed as nurse registries, Omassist supports AHCA audit readiness with visit confirmation and documentation.
Book a walkthrough and we'll show you how Omassist fits the way your referral business actually operates - without changing the contractor model.
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