Features Overview

The parts of the week that run you ragged

The right caregiver, without the sticky notes

OmaMatch sorts through 20+ matching factors and brings the best options forward fast — with the client always making the final choice.

Every care request lands somewhere real

When the phone rings at 4pm, the details don't have to live in a text thread. Capture it once. Your whole team sees the same status, notes, and history - no reconstructing what happened later.

Fill visits without a phone-tree marathon

Send one invitation to up to ten caregivers by SMS or email. Each gets a unique link - no login, no app download. Caregivers can express interest instantly, and the best client match can be made.

Fewer no-shows, without the nagging

Reminders go out at 24 hours, 2 hours, and 30 minutes before each visit. Distance-based timing tells caregivers when to leave. You stop playing dispatcher.

No payroll. No spreadsheets. No detours.

After clients sign off and the office submits the contractor visit, Omassist sends the contractor’s payout automatically -- exactly how a 1099 model should run.

Records that hold up when auditors knock.

Credentialing and compliance records that withstand review. Omassist logs every credential, renewal, and policy confirmation as it occurs, giving you a complete, time‑stamped history for any regulator.

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Where it takes the load off

Finding the right caregiver without the guesswork

Most referral coordinators keep matches in their head — who’s close, who’s skilled, who the client liked. OmaMatch processes those same 20+ variables in seconds and brings forward the strongest possibilities. Caregivers respond, clients decide, and the business stays in its proper 1099 role.

Learn about OmaMatch
OmaMatch score analysis showing suggested caregivers for a client request
Client request detail view showing status, notes, and history

Every request lands in one place

A request that lives in a text thread is a request you'll have to piece back together later. In Omassist it lives in one record - status, notes, referral history, who said what - visible to your whole team the moment you need it.

See request management

Invite ten, assign one, no logins required

Send an open invitation by SMS or email. Every caregiver gets a unique link and can accept or pass in a tap - no app download, no account to remember. First yes wins the visit. You skip the phone-tree marathon.

Quick Match invitation flow showing magic link responses from caregivers
Reminder schedule options tied to a client visit

Visits people actually show up for

Automated nudges go out at 24 hours, 2 hours, and 30 minutes before a visit. Distance-based timing tells a caregiver when to leave so they arrive on time. Less chasing, fewer "just checking in" texts, fewer surprises on your morning board.

Pay your contractors without leaving Omassist

Visits and disbursements live in the same place. Send payouts through Stripe Connected Accounts, match them to the visits they cover, and keep a clean record - without bolting on a payroll tool built for W-2 employees.

See payout workflow
Omassist and Stripe integration for caregiver payouts
Visit verification and documentation screen for audit readiness

The paper trail builds itself

Every referral, visit confirmation, and assignment change is logged as it happens. When auditors ask for records, you're not rebuilding a timeline from sticky notes - you're pulling it up. Built for the referral model from the start, not retrofitted from generic agency software.

Book a walkthrough and we'll show you how caregiver referral businesses are taking care requests, referrals, and contractor payouts off their plate with Omassist.

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